Tuesday, July 08, 2014

How can an airline nearly kill you without crashing?

From the Daily Business Review's John Pacenti:

"First, Allan Campbell’s Air Jamaica flight from Kingston to Fort Lauderdale was delayed. Hours passed. Once given the go-ahead to board, he says, he was recalled to the boarding gate and forced to reschedule to another departure the next day -- when his permanent resident alien card would expire. Air Jamaica charged him a $150 fee to change flights and refused to put him up in a hotel. Terminal repairs left him to spend the night outside, exposed to the elements. As Campbell put it in his complaint, the ordeal took its toll: he was hospitalized with a heart attack after falling ill during the delay, seeking medical help upon arrival, and collapsing at his home."

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